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Communication Manager - Human Resources - A1DFH - 19258BR

Benton Harbor, MI - Michigan, United States

Posted: 12-Jan-2016

Ref#: 1151255

About Whirlpool Corporation

Whirlpool Corporation (NYSE: WHR) is the number one major appliance manufacturer in the world, with approximately $20 billion in annual sales, 100,000 employees and 70 manufacturing and technology research centers throughout the world in 2014. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air, Indesit and other major brand names in more than 170 countries. We earn the trust of consumers in nearly every country by focusing on what matter most. Because of our leadership practices, development opportunities, business performance, strong reputation and a commitment to the communities where we live and work, Whirlpool Corporation has received many awards including - Fortune Magazine's Top Companies for Leaders, one of the world's Most Admired Companies, Fast Company's Top 50 Most Innovative Companies and we've had a perfect score on the Human Rights Campaign Corporate Equality Index for over 11 years in a row.
This position is located at our global headquarters in Saint Joseph and Benton Harbor, Michigan - a breathtaking vacation community on 40 miles of Lake Michigan beachfront, where swimming, sailing, kayaking, waterskiing, boating, and beach volleyball are abundant. The company is host to a variety of employee resource groups, including a Young Professionals Network  a group of more than 700 local members who are active in corporate social responsibility commitments like Habitat for Humanity, Cook for the Cure, United Way, Boys and Girls Club, and other social activities. A quick 90-minute drive from Chicago, Southwest Michigan is also home to a new Jack Nicklaus signature golf course called Harbor Shores, 17 other public golf courses, nearly 20 wineries, two art districts, many seasonal festivals, outdoor concerts and events all year long. Join us in making
the most of moments that matter. Additional information about our company can be found at Follow us on LinkedIn or join the conversation @whirlpoolcorp on Twitter.
Currently, we are seeking qualified candidates for a Communications Manager to join our Global Human Resources organization. This role will work closely with various HR and Business leaders across multiple regions and teams to achieve large-scale HR Transformation objectives; i.e., organizational effectiveness and technology solutions. This role will develop the HR Excellence communications strategy, design detailed communication plans, engage the organization through various communication formats, and track success of adopting and leveraging new tools, behaviors, processes, and work enhancements to strengthen organization performance. 

Day to Day 

In this position, you will be responsible for:
Driving sustainable business outcomes through development and implementation of a communications strategy, including conducting needs assessments to create the right communication across multiple audiences, and driving key communications that connect our employees to a common purpose, vision, strategy, and key priorities associated with HR Excellence
Working with senior leaders, peers, and project team members to develop and deliver measurable communications aligned with the Company’s strategic objectives, as well as HR Excellence project priorities and change strategy.
Working as part of a global team with colleagues from across all regions including Corporate Center, the North America Region (U.S., Canada, and Mexico), the Global HR function and global business leaders.
Measuring the success of the project utilizing metrics and organizational feedback to ensure the the delivery of business outcomes associated with organizational embedment.

What You Will Do 

  • Communication - Partner with Communications Lead to create and deliver innovative, two-way communication solutions that drive better alignment, understanding, embedment and dialog within the organization. Leverage various technologies and communication vehicles.
  • Cross Functional and Global Collaboration –Develop necessary partnerships globally to achieve strategy and outcomes. Establish and maintain effective relationships and communication channels with the key teams, Whirlpool stakeholders, and others (vendors, partners, etc.) to ensure successful implementation. 
  • Project and Management – Develop proactive, comprehensive communication strategy and plans, to include a structured framework to engage key reviewers and stakeholders, an editorial calendar by audience and aligned with key activities and milestones within the broader project plan, and success metrics, tracking and reporting that deliver business objectives.
  • Metrics Tracking & Reporting - Measure success of communications developed to drive organizational change strategy across multiple audiences and vehicles, and analyzing and interpreting employee data and feedback.


 What You Need to Succeed

  • Five to seven years experience in a business role. Experience within business management, project management, marketing, change strategy, consulting and/or HR preferred. 
  • Bachelor's degree in Communications, Marketing, Human Resources or a related field required. MBA and/or equivalent preferred. 
  • Demonstrated business acumen – an understanding of business priorities, challenges, and direction to drive change through effective communications and desired outcomes through a robust strategy.
  • Proven ability to create develop business strategies that deliver successful results. Ability to develop business and organizational change strategies and plans - distilling complex messaging into simple solutions that various audiences can connect to and understand.
  • Strong leadership, influencing and consultative skills – including experience in establishing credibility and demonstrating diplomacy when managing key stakeholders and interacting with various levels of the organization.
  • Executive presence and organizational savvy - Ability to interact and connect with individuals at all levels of the organization. Strong understanding of the impact of decisions on various parts of the organization and ability to manage varying dynamics of the organization.
  • Exceptional thought leadership - Proven success developing innovative ideas, developing creative approaches to challenges and opportunities, and turning ideas into reality.
  • Accountability – Ability to demonstrate ownership, both individual and shared, to achieve results.
  • Experience developing communications strategies and plans to drive change; experience with large-scale projects that include large scale transformation, organization, business process and supporting systems changes preferred.
  • Excellent critical thinking, sound judgment and effective decision-making ability. 
  • Ability to adapt quickly to a changing environment, strong resilience to overcome challenges, and manage multiple priorities and stakeholders. 

Endless Opportunities

Whirlpool has big plans for the future, just like you. We understand that it takes preparation and hard work to get there. So, we offer challenging purpose, ownership of your role, great teams, and tools to build your capability. In our performance-based setting, you can take your career in exciting new directions - and as far as you want to go.

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