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LAN and Perimeter Senior Engineer

Maidenhead, Berkshire, Berkshire, United Kingdom

Posted: 11-Apr-2017

Ref#: 12345703790

Maersk Line has embarked on a transformation journey, focusing on a long-term strategy to remain best in class in an industry that is increasingly volatile. At the very core of this strategy lies IT. Viewed as a significant enabler of our company strategy, IT is an area where our top management has made and will continue to make increasing investments in. In Maersk Line IT, we actively engage the business and deliver its needs while undergoing our own transformation. We aim to be a world-class professional IT organisation that delivers business value through automation, standardisation, increased forecasting capabilities and proactive handling of the market. These are levers that our leadership rely on to maintain a strong and stable presence in the market. We further aim to establish one global platform on which we effectively build systems that allow us to differentiate from our competitors in the market.

Key Responsibilities
  • Responsible for effective and efficient operations of the global LAN, WLAN, Perimeter Security and associated services.
  • As part of Maersk Group Infrastructure Services’ (MGIS) growth, a position has been defined within the MGIS LAN & Perimeter Team.
  • The managed infrastructure systems and service delivery areas consist of primarily outsourced datacenters, large scale use of Microsoft Azure, and LANs in over 600 international sites connected by a global WAN
  • (managed by a separate team).
  • The Senior Engineer will work as an expert in various fields, support many other IT engineers and will have an in-depth understanding of the complex systems and services provided along with workflows and
  • processes followed by the end-users. This will ensure proper deployment, management, troubleshooting and system optimization techniques and procedures.
  • LAN & Perimeter is a team within the Production Services function of Maersk Group IT Infrastructure Services.

  • Management of LAN & Perimeter day-to-day operations to ensure that business demands (effectiveness, cost-efficiency, stability and availability) are met
  • Improving the day-to-day monitoring of the services. Initiating troubleshooting and corrective actions as necessary.
  • Investigate, isolate, and resolve complex infrastructure and network errors autonomously or with the support of other IT staff and/vendors with minimal down time.
  • Implementing the organisation’s IT policies and procedures
  • Design, implement, and review back-up and recovery procedures and plans within area of responsibility.
  • Liaising with project teams to help them deliver on-time with a minimum of friction. On boarding new business unit initiated projects into operations.
  • Leading and developing offshore IT personnel
  • Managing change effectively and without incident
  • Driving continuous quality improvement for own and related areas
  • Maintaining documentation and improving the organization’s retained knowledge
  • Ensuring reporting and documentation is completed as required by organisation’s standards e.g. security incident reporting
  • Compliance review to technical security standards and policy.
  • Evaluating new technologies/trends and recommending changes.
Who we are looking for
A minimum of 5 years of IT network support experience including Cloud and SaaS technologies
Recent vendor certifications: CCNA[specialisations], CCNP, Checkpoint, VMware, MS Azure/AWS, etc.
A degree in Computer Science or another mathematical area
Experience working with outsourced technical teams
Familiarity with ITIL. Preferably certified.
Working knowledge of/familiarity with Project Management principles. Preferably certified.
Previous industry experience with a multinational company beneficial

Key technical skills should include a deep understanding of very many of the following; 

Cisco route/switch/WLAN products, HP & Aruba switches/WLAN, Firewalls esp Checkpoint and ASA, VPNs, QoS, DNS, DHCP and IPAM, Microsoft Azure, WAN acceleration, Zscaler, Windows server, Linux, VMware Solid developer or scripting experience: Web-dev & good Powershell preferred
Strong documentation skills – Word / Visio / Excel - all required
Excellent English – spoken & written
Good communication and interpersonal skill, able to build good working relationships
Self-Initiative and analytical / problem solving skills
Result-driven with persistence and consistency towards the solution of challenges.
Strong customer service focus.
General knowledge of distributed enterprise applications and voice technologies

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