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Device and Client Engineer

Rugby, UK, UK, United Kingdom

Posted: 4-Aug-2017

Ref#: 12345707187

Company Overview

On any given day, every moment matters to someone, somewhere. And every moment, Motorola Solutions’ innovations, products and services play essential roles in people’s lives. We help firefighters see around buildings and police officers see around street corners. We keep utility workers connected and visible to each other with real-time voice and data communication across the smart grid. And we provide the situational awareness first responders need when a moment brings catastrophe. We help people be their best in their moments that matter.

Department Description

Airwave, a Motorola Solutions company, delivers mission critical voice and data communications to organisations that provide vital public services – the police, fire and ambulance services, local authorities, health, utilities and transport providers.
The Airwave Network is the first public service network in the world to offer secure, seamlessly integrated communications between emergency services and other emergency responders, and has made Great Britain a world leader in the delivery of critical communications services.
Airwave continuously evolves to deliver innovation through a clear technology roadmap, ensuring that Great Britain’s emergency services have access to world-leading capabilities. More than a third of Great Britain’s police forces have taken a significant step towards paperless policing by equipping frontline police officers with Airwave’s specialised mobile data and applications technology

The ESN Devices Team is responsible for all aspects of the Reference Test Device within the ESN Programme. This includes the physical device, operating system, applications and required SIM cards.  The Devices Team will be a multi-site team, the open position is available immediately and will be based in Basingstoke with potential for UK travel
The ESN Devices Team will work collaboratively with the UK Home Office and EE to maintain and deliver the Reference Test Device

Job Description

Motorola Solutions is a leading global Public Safety and Government communications technology solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end advantages in Public Safety networks, devices and applications. We are committed to creating maximum value for our customers by providing competitive solutions and services.

The Devices Technical Engineer is required to work within a multi-discipline, multi-site programme team with responsibility for the provisioning, configuring, management and testing of the Reference Test Device and Capability; management of the ESN SIM cards, loading, assessing and verifying  applications, supporting the associated solutions for SIM and Device management and assisting in the testing of the end to end solution
The role is primarily based out of our Basingstoke office during the Mobilisation phase of the ESN Programme and will require frequent travel to data centers in Rugby and Acton post service commencement. Moderate travel to customer, supplier and satellite locations in the UK will also be required.
The role holder will need to work with many different teams and organisations; ensuring the successful management of devices programme.  They will need to understand the interactions with the server based solution, assisting in the testing and debugging of any issues.

This role exists to ensure there is a Reference Test Device and SIM’s that can be used by the relevant teams for testing and assuring the ESN solution

Basic Requirements

Communications background in TETRA and LTE

The successful candidate will need to undergo UK security vetting for this position. This will involve:
-           Completion of a security clearance questionnaire by the candidate
-           Checking identity documents and employment/education/references/residency in the UK (a minimum of 5 years)
-           Checks against UK criminal and security records
-           A credit reference check;
-           If considered necessary, checks against the criminal and security records of relevant foreign countries.


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