Rugby, United Kingdom, United Kingdom, United Kingdom
Terminal Provisioning Technician
Rugby, United Kingdom
On any given day, every moment matters to someone, somewhere. And every moment, Motorola Solutions’ innovations, products and services play essential roles in people’s lives. We help firefighters see around buildings and police officers see around street corners. We keep utility workers connected and visible to each other with real-time voice and data communication across the smart grid. And we provide the situational awareness first responders need when a moment brings catastrophe. We help people be their best in their moments that matter.
Airwave, a Motorola Solutions company, delivers mission critical voice and data communications to organisations that provide vital public services – the police, fire and ambulance services, local authorities, health, utilities and transport providers.
The Airwave Network is the first public service network in the world to offer secure, seamlessly integrated communications between emergency services and other emergency responders, and has made Great Britain a world leader in the delivery of critical communications services.
Airwave continuously evolves to deliver innovation through a clear technology roadmap, ensuring that Great Britain’s emergency services have access to world-leading capabilities. More than a third of Great Britain’s police forces have taken a significant step towards paperless policing by equipping frontline police officers with Airwave’s specialised mobile data and applications technology.
Working within the Configuration Management Team you will be responsible for the programming and logistics of new radio orders, customer repair cycle and the management of the Terminal Hire facility. These can range from individual terminal customer orders to large scale public events such as Festivals or large sporting occasions.
The Terminal Provisioning Technician role is required to provision TETRA and non tetra terminals on behalf of end users to enable them for use on Airwave and non-Airwave networks. The technician must have the ability to multitask; prioritizing orders and work schedule to meet contractual SLA’s, maintaining the related asset records as part of the process.
The technician will be responsible for receiving and processing customer repairs, and then de-keying encrypted products for onward shipment to the Motorola Solutions repair center included the management of the Logistics processes.
Where requested, perform additional duties and responsibilities as assigned by management in order to assist Motorola Solutions.
You will be able to demonstrate basic electronic fault finding skills, thorough troubleshoot skills and a methodical, analytical approach to problems in a fast moving, demanding and often reactive environment whilst always ensuring that orders are met and targets achieved for the department.
Working in a zero error environment, the configuration of the equipment is completed as part of the order provisioning process, interfacing with a number of internal and external resources, ensuring all the relevant asset records and documentation for each order and asset is completed in real time in order to comply with Auditory requirements.
The successful candidate will need to undergo UK security vetting for this position. This will involve:
Are you interested? Apply HERE!