IS Site Service Specialist

Beijing, BEIJING, China

Ref#: 12345710378

Date published: 7-Dec-2017

About Syngenta

Syngenta is a leading agriculture company helping to improve global food security by enabling millions of farmers to make better use of available resources. Through world class science and innovative crop solutions, our 28,000 people in over 90 countries are working to transform how crops are grown. We are committed to rescuing land from degradation, enhancing biodiversity and revitalizing rural communities.

About This Job:


This person will report to Territory Information Service Manager. The accountabilities are as follows,

  • Proposes, practice, implements and continuously improve for Information System

  • Deliver IS Projects for business growth

  • Provide security guide line and let user be familiar with IT security - ISECO, DPO, and RRM

  • Manage and Monitoring Local server as well as WAN/LAN Network Status

  • Coordinate global SAP ERP, EDWH services between global and local

  • Manage Non-SAP application development and management

  • Follow IS Policy and meet General Computer Controls/ SOX

  • Information System Training for all employees

  • Manage IS Procurement

  • Develop and maintain the competitive suppliers who can provide best price with high quality        goods and services 

  • Local representative for - Incident, change and access management

  • Help in global program, applications, solution implementation in Local

  • Very good understanding of cloud based services 


Essential Knowledge & Experience:


  • Experienced IT service management skill

  • Good knowledge on TCP/IP Networking, WAN and LAN operation

  • Strong background on Windows server and SQL servers

  • Good understanding the Change Management

  • Well understanding of Group IS Manual & Strategy

  • Educational: Bachelor of Science and fluent English both verbal and written

  • Functional:  Service Delivery, Control and Implementation skill

  • Administrative Skill: Development, Maintenance, Improvement and Communication skill  

  • Professional ITIL training and certification is an advantage

  • Working experience with IT operation/service/vendor management
  • Practical working experience as an IT Founction of wide/organized company
  • Working experience with multinational companies and managing end-users


  • Bachelor degree

  • Fluent English both verbal and written

  • Essential Competencies for IT

  • Performance Orientation : Ability to develop new ideas/business/technology and Understanding of key performance drivers

  • Customer Orientation : Introduced hard customer satisfaction measures , Knowledge and insights about customers needs

  • Change Orientation : Positive attitude to change and progress

  • Organisation Effectiveness : Seeks/shares best practice & develops synergies ,Thinks potential impact of actions on others

  • Partnership Management : Aware of existing Syngenta partners

  • Risk Management : aware of business risks in own business

  • Customer Intimacy : explores future needs with customers

  • Impact and Influence : impact and influence on growers

  • Relationship Building : makes occasional professional contacts

  • Knowledge : Application/understanding of the required knowledge

  • Problem Solving : Anticipate solutions to resolve future issues

  • IT Skills   : Use standard application program in day to day tasks

  • Engagement Skills : Structures information in a logical sequence

  • Written Communication : Writes detailed & complex papers for management reviews

  • Analytical Thinking : Understands the causes for the problems

  • Fluent English both verbal and written


    Important Additional Information:

  • Permanent position

  • Role based in Shanghai

  • Stable and qualified IS service

  • IS project management goal

  • Deliver business requirements and coordinate projects between business and suppliers

  • Understand business and initiates business required systems and supports

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