Customer Service Representative

Sydney, Australia, NSW, Australia

Ref#: 12345711381

Date published: 22-Jan-2018

Customer Service Representative

Sydney, Australia

 

An exciting opportunity has arisen for a bright, energetic individual to join the Customer Service team with a leading global agriculture company.  You will be responsible for building customer confidence by delivering exceptional services to our internal and external customers across Australia.  You will support our Sales team by executing sales orders.  Your inquisitive nature will enable development to support the sales team with building “customer intelligence” by understanding customer needs.

 

To be successful in this role you will;

  • Build and maintain great service to our customers as well as wider Syngenta Sales team, our warehouses and also suppliers.
  • Great attention to detail by capturing and processing sales orders, ensuring invoices and orders are managed timely and accurately.
  • Working with customers on any credits, and questions about their order, our stock availability and also expected delivery/pricing.
  • Negotiating stock allocations for customers and working with our State Sales Managers in the event of stock shortages through customer order prioritisation.
  • Participate in the collection of customer market intelligence to provide service improvements initiatives and key performance data.

 

The experience you bring is;

  • Good Customer Service experience ideally in the Agribusiness industry.
  • Great telephone manner with a solid track record of positive feedback and results.
  • Confidence in your use of Excel, PowerPoint, Word, Outlook, and a desire to learn new software applications.
  • You will have school certificate as a minimum but if you have a tertiary qualification in Ag Chem that would be really helpful.

 

To express an interest in this role please register your details at <https://kenexa.avature.net/syngentacareers/JobDetail/Sydney-Australia-NSW-Australia-Customer-Service-Representative/54835>.  Come join our team, this is a wonderful opportunity to further develop a career in a global organisation. Visit Syngenta Australia.

As global demand for food and fuel continues to rise, we are dedicated to our purpose: Bringing plant potential to life. Syngenta is one of the world's leading companies with more than 28,000 employees in over 90 countries. We work in a collaborative and inspiring culture where personal contribution is rewarded and growth and development are at the heart of our culture. 


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